Friday, December 29, 2017

The Effects Of Technology On Restaurant And Lodge Pangasinan

By Stephanie Morris


Technology has seen tremendous growth over the years. It has laid a major platform for the expansion of many commercial organizations; the hospitality industry is one of them. Many organizations have had a reason to smile following this improvement. They have benefited in several different ways. The restaurant and lodge Pangasinan industry has experienced noticeable improvements as a result. Some of these impacts they have experienced are as discussed below.

Technology has played a significant role in the marketing sector. The internet is an important tool that most organizations need to adopt. It has an opened an opportunity for many in this industry to engage in online platforms. Social media has helped in the marketing sector. Most people access relevant information from these sites. Many market strategists use social media to develop online relationships with customers. They advertise their business through the internet.

Most managers strive to ensure that their clients are served with what they require. Technology has helped increase service delivery in most of these institutions. The guest rooms have seen some immense improvements in their layouts. Most of them are fitted with modern equipment. This ensures that their customers feel comfortable during their stay. Guests do not have to struggle or go through stressful procedures to receive services.

Integrated management systems are also a product of improved technology. They have helped develop and strengthen ties between these organizations and their potential customers. Despite their sophistication, they have assisted in establishing advanced integration levels. Guest preferences are created and linked to their database. This has provided the supply purchase systems to easily access what is required for purchase to ensure no supply shortages.

Technology has also helped increase the accessibility of these facilities. The replacement of desktop computers by smart-phones and tablets has efficiently increased accessibility. The gadgets are also relatively cheaper to buy and maintain compared to desktop computers. It is easy for their guests to make orders from their rooms and receive immediate feedback. This has helped improve service delivery.

The check in and check out process has always been a headache for most guests. This is because of the long lines created during the process. Hence there was a need to come up with a solution to this problem. As a result, applications installed in smart-phones were developed. They provided the customers with the chance to make early bookings before their visit. They also act as keys to their respective rooms. Hence they provide ample time to enjoy their stay.

After a happy holiday, people need to get to their departure points on time. But in most cases, this has not been easy due to the difficult check out procedure. However, screens have been mounted in each room to facilitate this process.

Finally, clients are offered a chance to enjoy the new payment modes. One does not necessarily have to walk around carrying solid cash. The use of the ATMs and payment screens has made it more efficient for guests to conduct business transactions. They can easily pay their bills without any misunderstandings regarding payments.




About the Author:



0 comments:

Post a Comment