Friday, February 27, 2015

The Role Of Bed And Breakfast Allentown Pa Service Providers

By Olivia Cross


There are many business opportunities in Allentown, PA. As such, you should take advantage of the population seeking accommodation while they are on their errands. The best you can give them is unique bed and breakfast Allentown pa Services. You should do a thorough research on what systems you will have to put in place. You must also identify the number of employees that you shall need and, the tasks that each of them will be performing.

The service provider is expected to perform the following duties for the comfort of the guests. The first initiative should be to welcome the visitors to your premises. You should employ a cheerful person who can easily welcome the guests. During special days like valentine day, you should give each guest a rose. This is to appreciate and recognize their contribution to your company. Such a simple act will make them feel treasured and they will not hesitate to recommend more customers to your firm.

Some of the guests will be spending many days at your premises. It is your responsibility to clean his room everyday especially when he leaves for his meetings. However, none of your employees should pick a guests item. This will inconvenience the visitor and he will lose trust in you.

The tables should be wiped and arranged in an appealing style. The menus should be placed on the table so that the customers can refer to it. If they have any questions, there needs to be someone ready to answer them. The waiters and stewards need to be there to clean any mess that may occur. These readiness to serve the guest will make him feel at home and free to come for your services again and again.

This business is profitable but can be challenging as well especially at initial stages. The reason for this is that you will be dealing with visitors with different personalities and habits. There are those who are organized and will make your work easier. However, there are those who will leave the rooms in a total mess. Your employees should be able to deal with either of the scenarios.

The attendants that you employ mean so much to your business. Therefore, they have to be qualified for the job in terms of experience and professional trainings. If they do not have any previous work experience, you should not bother hiring them unless you want to train them first, which can be costly and time consuming for your company.

The reception area should be neat and free of any clutter. There should be brochures that your customers can pick at the front desk. The brochures will tell them more about the services that you offer and the discounts available for them. If you have a special offer, it should be highlighted on the front page of the brochure.

One of the places that you must invest in is the front office. Put art designs at strategic positions and buy flower pots too. You can hire a service provider who can be delivering flesh bouquets for the reception table on a daily or weekly basis. You can also have your marketing materials placed neatly at the reception.




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